In leading People, take a page from parenting: Establish a handful of rules, repeat yourself a lot, and act consistently with those rules.
-Verne Harnish, Scaling Up
The above quote sums up why my company expectations have become simpler.
My expectations are more principle based now as oppose to specific actions.
I like the idea of giving more leeway to the crew but giving them guiding principles.
It works in firehouse and at home.
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